Executive Director for growing Cardiology practice.
The Executive Director will play a critical role in overseeing the daily operations, strategic direction, and administrative functions of a cardiology practice. This individual will be responsible for ensuring efficient workflows, financial performance, staff management, patient satisfaction, and compliance with healthcare regulations. The ideal candidate will have a minimum of 5+ years of independent practice management experience in cardiology services,
ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to): Operations: · Oversee daily operations of the cardiology practice, ensuring smooth workflow and patient care services. · Implement operational policies and procedures to optimize practice performance, improve patient outcomes, and ensure compliance with healthcare regulations. · Facilitate regular communication between physicians, nurses, administrative staff, and external vendors. · Monitor clinical performance and ensure that healthcare delivery meets the highest standards.
Financial Management: · Develop, implement, and monitor budgets, including revenue cycle management, billing, and collections. · Analyze financial reports and key performance indicators (KPIs) to identify opportunities for cost-saving and revenue generation. · Manage contracts and vendor relationships, ensuring cost-effective supply chain and service provision. · Ensure compliance with reimbursement protocols (Medicare, Medicaid, private insurance).
HR Functions: · Oversee hiring, training, onboarding of all clinical and administrative hires. · Develop and maintain staff schedules, ensuring adequate coverage for all practice operations. · Promote a positive work environment and facilitate conflict resolution as needed. · Ensure continuing education and professional development for staff in accordance with practice and regulatory standards. · Oversees benefits administration and payroll.
Patient Experience and Satisfaction: · Oversee patient scheduling, registration, and communication to ensure optimal patient flow. · Implement patient satisfaction surveys and feedback mechanisms to continually improve the quality of care. · Work closely with clinical teams to ensure a high standard of patient safety, care, and comfort. · Address patient complaints and concerns promptly to maintain the practice’s reputation.
Compliance and Risk Management: · Ensure the practice adheres to all federal, state, and local healthcare regulations, including HIPAA and OSHA standards. · Maintain compliance with cardiology-specific accreditation requirements and participate in audit preparations. · Implement risk management protocols to ensure patient safety and legal compliance.
Strategic Planning: · Assist in developing and executing the practice's long-term growth and development strategy, including service expansion and partnership opportunities. · Monitor healthcare industry trends and identify opportunities for service improvements, including technology adoption. · Collaborate with the physician leadership and stakeholders to develop marketing strategies aimed at growing patient volumes and improving community outreach.
JOB REQUIREMENTS AND QUALIFICATIONS
Education: · Required: Bachelor’s degree in Healthcare Administration, Business Administration, or a related field. · Preferred: Master's Degree in Healthcare Administration (MHA), Business Administration (MBA), or Public Health (MPH).
Experience: · Minimum of 5 years of experience in practice management, specifically in specialty services, with a focus on cardiology or related fields. Private Equity practice experience is a plus!
Skills and Competencies: · Strong operational and financial management acumen. · Excellent facilitation and interpersonal communication skills to foster teamwork and collaboration. · Strong problem-solving abilities, capable of making strategic decisions under pressure. · Familiarity with electronic health record (EHR) systems and healthcare management software. · Knowledge of healthcare laws, regulations, and best practices.
PREFERRED QUALIFICATIONS Certifications: · Certification in Practice Management (CPM) or related credentials are highly preferred. Competencies: · Leadership: Ability to lead multidisciplinary teams and inspire a collaborative work environment. · Critical Thinking: Strong analytical skills to assess operational issues and implement effective solutions. · Communication: Excellent verbal and written communication, with an ability to interact with diverse stakeholders. · Financial Acumen: Proficiency in managing budgets, financial performance, and identifying revenue opportunities. · Technology Proficiency: Familiarity with healthcare technology, including EHR systems, practice management software.